Studio Guide & FAQ
Welcome to Music Lab!
We're excited to help you begin your musical journey. This guide answers the questions we hear most often about tuition, scheduling, attendance, make-up lessons, and what to expect as a Music Lab student. It is designed as a quick reference. For complete details, please see our full Studio Policy Document.
We're excited to help you begin your musical journey. This guide answers the questions we hear most often about tuition, scheduling, attendance, make-up lessons, and what to expect as a Music Lab student. It is designed as a quick reference. For complete details, please see our full Studio Policy Document.
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Getting Started
Can I start lessons at any time? Yes! New students can begin lessons throughout the year whenever an instructor has availability. After you submit a lesson request, we'll help match you with the right teacher and find a lesson time that works for your schedule. How do I get started? Complete the New Student Lesson Request form. We'll review your information, recommend an instructor if needed, and contact you with available lesson times. Tuition & Payments When is tuition due? Tuition is due before the first lesson of each month. Payment reserves your weekly lesson time on the instructor’s schedule. Why do I still pay if I miss a lesson? Monthly tuition reserves a specific weekly lesson time. Because that time is held for you, tuition is still required for each week the instructor is scheduled to teach, even if the student does not attend. How will I receive my invoice? Invoices are emailed 7 days before the first of the month. Can I pay quarterly instead of monthly? Yes. Payments are invoiced monthly unless you have arranged to pay quarterly. Music Lab quarters:
How can I pay? You may pay by:
Is there a late fee? Yes. If payment is not received by the due date listed on the invoice, a $10 late fee will be added. What happens if my account is unpaid? If payment is not made within 14 days after the invoice date , lessons will be put on pause until payments are up to date. Missed Lessons & Make-ups Who should I contact if I will miss a lesson? Please contact your instructor directly as soon as possible. If there is sickness or a same-day emergency, email, call, or text the instructor directly. Does notifying the instructor create a lesson credit? No. Notifying the instructor is helpful and appreciated, but it does not automatically create a lesson credit. Are make-up lessons available? Some instructors allow one excused absence per quarter with a make-up credit. Not every instructor offers make-ups. What happens if lessons are missed without notifying anyone? Un-notified absences for two weeks in a row may result in the student being removed from the instructor’s schedule. Instructor Absences and Studio Closures What happens if my instructor misses a lesson? If your instructor has to miss a lesson, you will be notified and a credit will be applied to your account for future use. Are there lessons on holidays? There are no lessons on Thanksgiving, Christmas, New Year’s, Memorial Day, the 4th of July, or Labor Day. Instructors may also take breaks during the year. Please check with your instructor so you can plan ahead. Discontinuing Lessons How do I stop lessons? Two weeks’ notice is required if you wish to discontinue lessons. Registration and Performances Is there a registration fee? Yes. New students registering for lessons, labs, or camps have a $20 registration fee. Families with 2 or more students have a discounted family registration fee of $30. Are there performance opportunities? Yes. Music Lab offers regular monthly performances. Students are encouraged to participate in at least one performance event each year. Is there a recital fee? Yes. The recital fee is $5 per performance, or $20 for the full year of unlimited performances. Questions?
We're happy to help. Contact us and we'll point you in the right direction. General questions: [email protected] Josie Just, owner/admin: [email protected] Brian Just, owner/admin/camps: [email protected] Liz Draper, office admin: [email protected] Music Lab 5161 Bloomington Ave S. Minneapolis, MN 55417 612-721-8588 |